Client Support Team Leader

6 days ago

Horsham, West Sussex, United Kingdom Schroders Full time
About the Role

We are seeking a highly skilled and experienced Client Support Team Leader to join our team at Schroders. As a key member of our Financial Planning department, you will be responsible for providing exceptional support to our Financial Planners and the Client Support Team in all aspects of their advice process.

Key Responsibilities
  • Promote the Treating Customers Fairly principles and deliver your own responsibility for the duty of care to our clients.
  • Develop and implement strategies to improve client outcomes and service.
  • Collaborate with the Client Support Team to ensure seamless delivery of support services.
  • Provide guidance and coaching to junior team members to enhance their skills and knowledge.
  • Stay up-to-date with industry developments and best practices to ensure our services remain competitive and effective.
What We Offer

As a Client Support Team Leader at Schroders, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional client outcomes. You will also have access to a range of benefits, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • The chance to work with a leading financial services company.
Requirements

To be successful in this role, you will need to have:

  • A strong background in client support or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Passion for delivering exceptional client outcomes.

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