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Practice Manager Lead

2 months ago


Basildon, Essex, United Kingdom Laindon Medical Group Full time
About the Role

Laindon Medical Group is seeking an experienced practice manager to lead our organization on a full-time basis, working 5 days a week. The successful candidate will be responsible for the day-to-day running of the surgery, ensuring it meets regulatory and contractual standards while remaining financially viable.

Main Responsibilities
  • Overall responsibility for the day-to-day running of the surgery.
  • Leading primary care services to ensure the practice meets regulatory and contractual standards.
  • Providing solid leadership based on a sound knowledge of business management, finance, planning, and human resource management.
  • Driving innovation and modernization.
  • Meeting reporting requirements and complying with local and national KPIs and contracts.
  • Coordinating and leading operational delivery of services in the practice, engaging with staff, patients, and local commissioners.
  • Presenting and analyzing data to monitor quality.
  • Attending local meetings to represent the surgery and reporting to partners.
  • Effectively managing all staff.
  • Developing effective partnerships with other organizations to benefit the practice.
  • Taking responsibility for security, repairs, insurance, and maintenance of premises, services, and equipment.
  • Ensuring the practice complies with Health & Safety at Work legislation.
  • Managing all income, expenditure, and accounts, as well as preparing financial reports for partners.
  • Implementing and maintaining systems under direction from partners.
  • Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure.
  • Reviewing and updating the practice's information leaflet and website.
  • Handling practice publicity and health education materials.
  • Being involved in managing the computer system, including organizing maintenance and developments.
  • Ensuring practice compliance with data protection legislation.
  • Preparing practice business plans and annual reports as directed by partners.
About the Candidate

We are looking for an experienced practice manager who is passionate about leading a team and driving innovation. The ideal candidate will have a relevant qualification in business management, detailed knowledge of employment legislation, and experience in managing a diverse workforce.

The successful candidate will have strong skills and experience in HR, premises management, IT, and complaint handling, as well as prior experience of leadership and personnel management in a healthcare setting. They will also have experience in financial management, the ability to deliver a vision, and a willingness to adapt to NHS targets and business planning.

We are a thriving and progressive training hub, and we welcome part-time agile working. If you are an experienced practice manager looking for a new challenge, we would love to hear from you.

Please note that this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure to the Disclosure and Barring Service will be required to check for any previous criminal convictions.