Customer Service Representative

7 hours ago

St Annes, Lancashire, United Kingdom Manpower UK Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.

Key Responsibilities:

  • Provide excellent customer service to our clients via phone, email, and other communication channels.
  • Resolve customer queries and issues in a timely and efficient manner.
  • Work collaboratively with other team members to achieve customer service goals.
  • Develop and maintain a thorough understanding of our products and services to provide accurate information to customers.

What We Offer:

  • A competitive hourly rate of £11.44 per hour, rising to £12.30 per hour after 12 weeks.
  • A full-time role with 37 hours per week, with part-time shift options available.
  • A range of benefits, including staff discounts, pension contribution, personal accident insurance, and eye care vouchers.

Requirements:

  • A positive attitude and a can-do spirit.
  • Flexibility and the ability to adapt to new situations.
  • Excellent communication skills, both written and verbal.
  • The ability to work independently and as part of a team.
  • A passion for providing excellent customer service.

Why Join Us:

At Manpower UK, we are committed to providing our employees with a supportive and inclusive work environment. We offer a range of training and development opportunities to help you grow and succeed in your career. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we would love to hear from you

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