Customer Service Representative

4 days ago


St Annes, Lancashire, United Kingdom Manpower UK Full time
Customer Service Advisor Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.

Key Responsibilities:

  • Provide excellent customer service to clients via phone, email, and other communication channels.
  • Resolve customer queries and issues in a professional and timely manner.
  • Work collaboratively with other team members to achieve customer service goals.
  • Participate in ongoing training and development to improve customer service skills.

What We Offer:

  • A competitive hourly rate of £11.44 per hour, rising to £12.30 per hour after 12 weeks.
  • A full-time role with 37 hours per week, with part-time shift options available.
  • A range of benefits, including annual leave, staff discounts, pension contribution, and more.

Requirements:

  • A positive attitude and a can-do spirit.
  • Flexibility and the ability to adapt to new situations.
  • Excellent communication skills, both written and verbal.
  • The ability to work independently and as part of a team.

What We're Looking For:

We are looking for a motivated and customer-focused individual who is passionate about providing excellent customer service. If you have a positive attitude, excellent communication skills, and a willingness to learn and develop, we would love to hear from you.



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