Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.
Key Responsibilities:
- Provide excellent customer service to clients via phone, email, and other communication channels.
- Resolve customer queries and issues in a professional and timely manner.
- Work collaboratively with other team members to achieve customer service goals.
- Participate in ongoing training and development to improve customer service skills.
What We Offer:
- A competitive hourly rate of £11.44 per hour, rising to £12.30 per hour after 12 weeks.
- A full-time role with 37 hours per week, with part-time shift options available.
- A range of benefits, including annual leave, staff discounts, pension contribution, and more.
Requirements:
- A positive attitude and a can-do spirit.
- Flexibility and the ability to adapt to new situations.
- Excellent communication skills, both written and verbal.
- The ability to work independently and as part of a team.
What We're Looking For:
We are looking for a motivated and customer-focused individual who is passionate about providing excellent customer service. If you have a positive attitude, excellent communication skills, and a willingness to learn and develop, we would love to hear from you.
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