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Customer Service Representative

2 months ago


St Annes, Lancashire, United Kingdom greenbean Full time
About the Role

We are seeking a highly skilled Customer Service Advisor to join our team at Greenbean in Lytham. As a key member of our call centre team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding their savings accounts and personal information
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Meet and exceed customer service standards, ensuring a high level of satisfaction and loyalty
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. A customer service background or call centre experience is highly desirable, as is the ability to work flexible shift patterns, including evenings and weekends.

Please note that this is an office-based role, and successful applicants will be required to pass a credit check and DBS check. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.