Food & Beverage Team Lead

3 weeks ago


Sunningdale, United Kingdom Dorchester Collection Full time
Job Summary

This role is a key part of the Food & Beverage team, providing administrative support to the team and ensuring the smooth operation of the office environment. The ideal candidate will have a background in hospitality and previous experience in an operational role.

Key ResponsibilitiesF&B Administration
  • Manage the F&B department's correspondence, menus, and other related documents.
  • Compose letters and special menus for groups and promotions.
  • Operate and manage the computer system, maintaining an up-to-date filing system and accurate trace system.
  • Manage office supplies and hotel collateral, ensuring enough stationery is available and stocked.
  • Sort, date stamp, distribute, and collate post for the F&B team and frank all outgoing mail.
Restaurant Reservations
  • Take reservations and accurately record special requirements, payment, and contact details.
  • Confirm reservations verbally and in writing, ensuring special requirements are referred to.
  • Respond to all external and internal F&B enquiries within 24 hours.
Health & Safety
  • Comply with all statutory and company health and safety, fire, bomb, and security regulations.
  • Ensure job-required certificates are kept up to date.
Requirements

The ideal candidate will have:

  • A hospitality background.
  • Previous experience within an operational role.
  • Strong administration skills with office management experience.
  • Proficient in MS Office.
  • Previous experience in Opera and Delphi.
  • Knowledge of food & beverage.
  • Excellent written and spoken English.
  • Good organisational skills.
  • Ability to work to deadlines within a pressurised environment.
  • Takes initiative.
  • Immaculate presentation.


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