Food & Beverage Team Lead
3 weeks ago
This role is a key part of the Food & Beverage team, providing administrative support to the team and ensuring the smooth operation of the office environment. The ideal candidate will have a background in hospitality and previous experience in an operational role.
Key ResponsibilitiesF&B Administration- Manage the F&B department's correspondence, menus, and other related documents.
- Compose letters and special menus for groups and promotions.
- Operate and manage the computer system, maintaining an up-to-date filing system and accurate trace system.
- Manage office supplies and hotel collateral, ensuring enough stationery is available and stocked.
- Sort, date stamp, distribute, and collate post for the F&B team and frank all outgoing mail.
- Take reservations and accurately record special requirements, payment, and contact details.
- Confirm reservations verbally and in writing, ensuring special requirements are referred to.
- Respond to all external and internal F&B enquiries within 24 hours.
- Comply with all statutory and company health and safety, fire, bomb, and security regulations.
- Ensure job-required certificates are kept up to date.
The ideal candidate will have:
- A hospitality background.
- Previous experience within an operational role.
- Strong administration skills with office management experience.
- Proficient in MS Office.
- Previous experience in Opera and Delphi.
- Knowledge of food & beverage.
- Excellent written and spoken English.
- Good organisational skills.
- Ability to work to deadlines within a pressurised environment.
- Takes initiative.
- Immaculate presentation.
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