Cloud Technical Advisor

3 weeks ago


London, Greater London, United Kingdom ENGINEERINGUK Full time
Job Overview

As an AWS Cloud Support Engineer, you will be part of a dynamic team dedicated to supporting new members and driving revenue growth from small- and mid-market accounts to enterprise-level customers.

Responsibilities
  • Learn and use groundbreaking technologies.
  • Partner with Amazon Web Services teams to help reproduce and resolve customer issues.
  • Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
  • Drive projects that improve support-related processes and our customers' technical support experience.
Skills and Qualifications
  • Bachelor's degree in computer science or equivalent.
  • At least 1 year of experience in software development or technical support.
Benefits

We offer a range of benefits, including a competitive salary of approximately £70,000 per annum, career development opportunities, training programs, and a 24/7/365 operation shift allowance.



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