Post Office Team Leader for Scarborough Store
2 weeks ago
We are seeking an experienced Post Office Counter Manager to join our team in the Scarborough store. As a key member of our management team, you will be responsible for motivating and inspiring your team of counter assistants to provide exceptional customer service, meet business goals, and ensure the security of both cash and postal items.
Job SummaryThis is a fantastic opportunity to put your stamp on our Post Office within a WH Smith store. You will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of security and compliance.
About YouTo be successful in this role, you will need to have excellent leadership and communication skills, as well as the ability to work independently and as part of a team. You should also have a strong understanding of post office operations and a passion for delivering exceptional customer service.
Key Responsibilities- Motivate and inspire your team to achieve sales targets and improve customer satisfaction
- Ensure the security of cash and postal items, including handling confidential information and sensitive situations
- Manage stock levels, ordering supplies, and maintaining accurate records
- Work closely with colleagues to achieve business objectives and maintain a positive store environment
We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience, as well as a range of benefits including a bonus scheme, pension plan, and opportunities for career development.
LocationThe successful candidate will be based in our Scarborough store, working approximately 37 hours per week. You will need to be flexible and able to work varied shifts, including weekends and Bank Holidays.
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