Customer Service Representative

2 days ago


Weybridge, Surrey, United Kingdom Prax Group Full time
About the Role

We are seeking a skilled Customer Service Executive (Fuel Cards) to join our team at Prax Group.

This is a permanent, office-based position in Weybridge, offering a competitive salary of £35,000 per annum.

The successful candidate will be responsible for managing fuel card operations, building business relationships with existing customers, handling customer service queries, and reconciling data.

In this role, you will work closely with the Head of Fuel Cards and Sales Team to drive business growth and provide exceptional customer service.

Your key responsibilities will include:

  • Main point of contact for customer service inquiries and lead for back-office fuel card processing.
  • Dealing with fuel card queries from customers and escalating issues to the network or sales team as needed.
  • Maintaining accurate records of customer interactions and transactions.
  • Liaising with customers via email and telephone to resolve queries and concerns.

If you have excellent communication skills, a strong attention to detail, and experience in customer-facing roles, we encourage you to apply for this exciting opportunity.



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