Front-of-House Service Associate

2 days ago


Hull, Kingston upon Hull, United Kingdom German Doner Kebab Full time
Restaurant Team Member Opportunity

We are seeking a highly motivated and experienced Front-of-House team member to join our German Doner Kebab restaurant in Kingston upon Hull. As a key member of our front-of-house team, you will play a vital role in delivering exceptional customer service, working collaboratively with colleagues to achieve high standards, and ensuring every guest leaves the restaurant having had a great experience.

Key Responsibilities:

  • Provide excellent customer service by assisting guests in choosing meals and drinks, offering additional up-sell information to enhance their dining experience.
  • Deliver orders to the kitchen, assist in preparing and packing food and beverages, and ensure that the portion of food being packed or served looks appealing.
  • Promote additional food items to complement the guest experience and increase sales.
  • Process sales, provide guests with receipts, and deliver food efficiently.
  • Answer the telephone and deal with enquiries professionally.
  • Assemble and package orders to brand standard.
  • Maintain all guest areas clean, sanitary, and tidy.
  • Work to Brand standards and deliver exceptional guest service, adhering to our brand values (The GDK way).
  • Be able to follow instructions to achieve brand standards, maintaining the ability to be cross-trained in all areas of the kitchen and front counter.

Benefits and Salary:

We offer a full Career Pathway and support you with fantastic progression opportunities. You will have the chance to develop your skills and knowledge, work with a dynamic team, and contribute to the success of our fast-growing restaurant brand. Our estimated salary for this position is £18,000 - £20,000 per annum (dependent on experience).



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