Retail Operations Manager

2 days ago


Cottingham, United Kingdom Yorkshire Cancer Research Full time
About the Role

Yorkshire Cancer Research is seeking a highly organized and people-focused retail professional to join our team as a Shop Manager in Hull. As a key member of our retail team, you will be responsible for managing the day-to-day operations of our new shop, ensuring smooth retail activities and exceptional customer service.

Key Responsibilities
  • Manage a team of volunteers and a Deputy Shop Manager to maintain high standards of customer service and ensure the shop meets operational, financial, and safety standards.
  • Ensure the shop is presented to an excellent standard, maintaining attractive visual merchandising and creating a welcoming environment for customers and supporters.
  • Recruit and train a team of new volunteers, fostering a positive and inclusive work environment.
  • Oversee accounting and asset handling, ensuring accuracy and compliance.
  • Complete shop administration, including cash handling and banking functions.
About You

To be considered for this role, you will need:

  • Experience managing people or volunteers, including recruitment and development.
  • Experience meeting and exceeding targets within a retail environment.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
What We Offer

As a Shop Manager with Yorkshire Cancer Research, you will enjoy a competitive salary, enhanced contributory pension scheme, 25 days annual leave, flexible working arrangements, private medical insurance, and career progression opportunities.



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