Financial Services Account Manager

5 days ago


Watford, United Kingdom Office Angels Full time
Account Manager Job Description

We are seeking an experienced Account Manager to join our team in the financial services industry.

As an Account Manager, you will be responsible for dealing with all customer inquiries, ensuring that funds are allocated to the appropriate accounts. You will also assist the senior servicing manager in maintaining the team's efficiency and effectiveness.

Key Responsibilities:

  • Taking calls from customers and assisting them with loan administration and any queries they may have.
  • Managing the servicing portfolio across all product lines.
  • Interacting with customers on a daily basis, gathering information, and negotiating suitable payment plans.
  • Checking and actioning any accounts in credit at month end.
  • Actioning monthly consolidation refunds from our finance team.

Requirements:

  • Prior experience in the financial services industry or Arrears Management.
  • Excellent communication and negotiation skills.
  • Ability to work in a fast-paced environment.

What We Offer:

  • An annual salary ranging from £26,000 to £32,000.
  • Attractive perks such as casual Fridays and well-being support.

About Us:

Office Angels is an employment agency that values expertise, energy, and enthusiasm. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.



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