Support Services Officer

3 days ago


Folkestone, Kent, United Kingdom Homeless Link Full time

The Senior Homeless Support Officer will report to the Homeless Support Service Manager and support the HSS staff and volunteers, helping rough sleepers and those vulnerable or at risk of eviction access housing opportunities and other necessary support.

As a Homeless Support Officer, you will be responsible for assessing clients' needs and producing and delivering effective support plans to find solutions to clients' presenting needs.

About This Role

A full training programme will be given to the successful candidate.

  • Assist clients in securing housing options and offer move-on outreach support for up to 3 months after securing housing.
  • Maintain the HSS database by monitoring and logging clients' records and activities on the HSS database, taking full ownership of the administrative records relating to your client caseload in our In-Form database.

This role requires a strong understanding of working in homeless support services, with a demonstrable knowledge of Housing and other related legislation.

We are looking for an inspirational individual who genuinely desires to support people in transforming their lives and is committed to making a positive impact.


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