E-commerce Trainer and Specialist

3 days ago


London, Greater London, United Kingdom VIQU IT Recruitment Full time £6
Job Overview:
A leading e-commerce business is seeking a highly skilled Technical Trainer / Technical Specialist to join their team in London. As a key member of the organisation, you will play a vital role in managing the development and delivery of online training programmes related to CMS, Search & Merchandising products, and Product Information Management (PIM) systems.

The successful candidate will have a strong technical background and be able to support both business and technical teams during the implementation process and through go-live. They will also be responsible for identifying gaps in global training content and localising it as necessary.

Key Responsibilities:
  • Conduct requirement gathering and stakeholder management.
  • Create training manuals and deliver training sessions to users.
  • Provide ongoing support to users, addressing training needs and troubleshooting issues
  • Identify gaps in global training content and localise it as necessary.
  • Participate in the larger-scale rollouts of new technologies, supporting the modernization program.
  • Collaborate with 3rd party vendors and assist in the integration of their solutions.

Requirements:
  • Strong knowledge of Search and Merchandising products, ideally Attraqt (Fredhopper).
  • Experience with Product Information Management (PIM) systems, preferably inRiver and .Net
  • Familiarity with Content Management Systems, preferably Drupal, PHP, or StoryBlok.
  • Demonstrated ability to create and deliver training content to business users.
  • Previous experience in moving systems to the Cloud is a plus.

Contract Details:
  • Role: Technical Trainer / Technical Specialist
  • Duration: 6 months initial
  • Rate: £4,000 - £5,000 per month (£400 - £500 per day)
  • Location: Hybrid role with up to 2 days per week onsite (London)
Estimated salary: £40,800 - £50,000 per annum.

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