Cloud Solutions Consultant

2 weeks ago


London, Greater London, United Kingdom Vertex I.T. Solutions Ltd Full time

Vertex I.T. Solutions Ltd is seeking a Technical Account Manager to join our expanding team in North London.

About Us

We provide Cloud and Infrastructure solutions to our clients, fostering a collaborative and innovative work environment.

The Role

You will be responsible for managing and nurturing relationships with our London-based clients, acting as a trusted advisor to help them maximize their technology investments and support their Cloud and Infrastructure needs.

Key Responsibilities
  • Serve as the primary point of contact for a portfolio of London-based clients, managing and nurturing client relationships.
  • Develop a deep understanding of each client's technology needs, goals, and challenges, ensuring our solutions are aligned.
  • Provide expert advice on Cloud and Infrastructure services, troubleshooting, and technical guidance as needed.
  • Work collaboratively with the technical support and engineering teams to ensure timely and effective resolution of client issues.
  • Identify new opportunities within existing accounts to drive additional revenue.
  • Regularly report on client status, satisfaction, and growth opportunities.
Ideal Candidate Profile
  • Minimum 5 years' account management experience within an MSP environment.
  • Proven track record managing accounts with a focus on Cloud and Infrastructure services.
  • Strong technical foundation with a genuine passion for customer service and client success.
  • Ability to translate technical details into client-friendly solutions and value propositions.
  • Excellent communication, relationship-building, and problem-solving skills.
What We Offer
  • Competitive Base Salary: £45,000 - £55,000 per year.
  • Commission: Performance-based earnings potential on top of the base salary.
  • Hybrid Working: Flexibility to work both remotely and in the HQ London office.
  • Professional Growth: Access to ongoing training and career development opportunities.
  • Comprehensive Benefits: Including pension, financial supported certifications, 25 days annual leave, team events, and more.


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