Customer Service Expert
2 weeks ago
About the Role
We're looking for a talented and enthusiastic individual to join our team as a Customer Advisor. As a key member of our sales team, you'll be responsible for providing exceptional customer service and advice to our customers, helping them to find the perfect products for their home improvement projects.
Key Responsibilities
- Provide expert advice and guidance to customers on our products and services
- Work closely with customers to understand their needs and preferences
- Use your knowledge and skills to make sales and meet targets
- Work collaboratively with colleagues to achieve sales and customer service goals
- Contribute to the maintenance of a clean and organized store environment
What We Offer
As a Customer Advisor at B&Q, you'll have the opportunity to develop your skills and knowledge in a fast-paced and dynamic environment. You'll receive comprehensive training and support to help you succeed in your role, and you'll be part of a team that's passionate about delivering exceptional customer service.
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet targets
- Knowledge of home improvement products and services
- Ability to work collaboratively as part of a team
- Flexibility to work a variety of shifts, including weekends and bank holidays
Benefits
We offer a range of benefits to our employees, including a competitive salary, comprehensive training and development opportunities, and a range of employee discounts and benefits. We're committed to creating a diverse and inclusive workplace, where everyone can feel valued and supported.
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