Wellness Reception Specialist

2 weeks ago


Wakefield, United Kingdom Bannatyne Health Club Full time

Are you passionate about delivering exceptional customer service and creating a warm welcome for our guests? Bannatyne Health Club is seeking a skilled Wellness Reception Specialist to join our team in Wakefield.

About the Role

This Front of House Assistant position involves managing spa bookings and appointments, handling guest inquiries, and providing information about spa services, treatments, and products. You will also be responsible for processing payments, maintaining the reception area, and coordinating with Spa Therapists.

We are looking for someone with a genuine passion for health, wellness, and customer service. You should have excellent communication skills, the ability to multitask, and a customer-focused attitude. An estimated salary for this role is around £11.44 per hour.

Responsibilities
  1. Manage spa bookings and appointments
  2. Handle guest inquiries and provide information about spa services, treatments, and products
  3. Process payments and maintain the reception area
  4. Coordinate with Spa Therapists and other staff members
  5. Maintain accurate records and logs of visitors

As a member of our team, you will enjoy a range of benefits, including flexible scheduling, career development opportunities, and a chance to make a positive impact on our guests' lives.



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