Dental Receptionist/ Front of House

5 months ago

Wakefield, United Kingdom Advance Dental Care Full time

Private Dental Clinic - Reception Manager/Front Of House

Come Join Us: Reception Manager/Front House Role at Advance Dental Care, Sandal Wakefield

We're excited to announce an opportunity for a Reception Manager/Front House to join our friendly team at Advance Dental Care in Sandal Wakefield. If you're passionate about making people feel welcomed, valued, and taken care of, and you thrive in a dynamic environment, we'd love to meet you. This role combines traditional dental clinic reception responsibilities with innovative marketing tasks, including social media tasks and promoting clinic offerings.

About Us

Advance Dental Care is not just a dental clinic; it's a place where smiles are made and comfort is paramount. We pride ourselves on our patient-centred approach, where warmth meets professionalism. Our team is dedicated to transforming dental visits into positive experiences, making sure everyone who walks through our doors leaves a little happier.

Your Role With Us
- Offer a warm welcome to every patient, setting the tone for a positive experience.
- Manage patient information and paperwork with a keen eye for detail and accuracy.
- Deliver exceptional customer service, addressing any questions or concerns with empathy and professionalism.
- Maintain an inviting and well-organised front office space, ensuring a comfortable atmosphere.
- Coordinate effectively with our dental professionals to ensure seamless patient care.
- Embody our values of care and professionalism, making each patient's visit smooth and enjoyable.
- Social Media and Marketing: Working with our Marketing Manager to create engaging Instagram stories and content to highlight our services and special offers, manage digital marketing displays in the reception area, and inform patients about current promotions and sales.
- Sales and Conversion: Actively work to convert enquiries into bookings, leveraging promotional offers to encourage treatment acceptance.

What We're Looking For
- A naturally friendly person who loves interacting with people and making their day better.
- Experience in customer service is essential; experience in a dental or medical setting is a bonus but not required.
- Strong organisational skills and the ability to multitask in a bustling environment.
- A professional approach and appearance, reflecting the high standards of our clinic.
- A willingness to learn about dental procedures and terminology, if not already familiar.

Why Advance Dental Care?
- Be part of a supportive and welcoming team environment.
- Opportunities for professional development in the healthcare field.
- A pivotal role in enhancing patient satisfaction and care.

If this sounds like the right fit for you, we're eager to have you on board. At Advance Dental Care, you'll find a place where your contributions are valued and where you can truly make a difference.

**Job Types**: Full-time, Part-time, Permanent, Apprenticeship

**Salary**: £13,762.52-£30,000.00 per year

Expected hours: 38 - 42 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

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