Business Performance Enhancement Leader

1 week ago


Birmingham, Birmingham, United Kingdom Walker & Sloan Ltd | Certified B Corp Full time

Walker & Sloan Ltd | Certified B Corp is a leading food company seeking a highly skilled Operations and Growth Director to lead our business forward. This role offers a competitive salary of £60,000 - £70,000 per annum.

">About the Company

At Walker & Sloan Ltd | Certified B Corp, we pride ourselves on being a values-driven organization that prioritizes social and environmental responsibility alongside business growth.

Job Description
  • Welcome new site owners with thorough training and ongoing support to ensure seamless integration into the business.
  • Track and enhance site performance, pinpointing key areas for improvement and developing targeted improvement plans.
  • Guide sites through performance monitoring and improvement initiatives, providing expert guidance and coaching to achieve desired outcomes.
  • Assist franchise partners with their business plans and local marketing efforts, driving revenue growth and expansion.
  • Resolve network incidents swiftly and efficiently, minimizing disruption to business operations.
  • Work with Health & Safety and Food Safety teams to ensure compliance with brand guidelines and industry standards.
  • Maintain top-notch network operations by identifying and resolving issues before they impact performance.
  • Lead the roll-out of new programs through a mix of virtual training, classroom sessions, and onsite coaching, driving adoption and proficiency across the network.
  • Enhance customer experience through continuous improvement and performance analysis, identifying opportunities for growth and development.
  • Address non-conformance and underperformance promptly, maintaining high standards across the business.
  • Make business-savvy decisions to contribute to overall success, leveraging data and market trends to drive strategic direction.
  • Turn data into meaningful insights and actionable plans, informing business decisions and driving growth.
  • Participate in a company that values creativity and fresh ideas, offering opportunities for continuous learning and career development.

This is an exciting opportunity for a motivated and results-driven professional to join our dynamic team and contribute to our continued success.



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