Retail Operations Team Lead
2 days ago
Are you looking for a challenging role where you can utilize your technical skills and leadership abilities to drive business success?
This is an excellent opportunity to join our team as a Retail Operations Team Lead in Ipswich, UK. As a key member of our Underwriting Operations Team, you will be responsible for providing technical advice and support to our Non-Program Local Team members while maintaining relations with Underwriting Managers for the Retail lines of business excluding P&C.
Key Responsibilities:- Manage relationships & meetings with all stakeholders and handle escalations on behalf of the team.
- Perform regular 2-way feedback 1-2-1 sessions with the team members.
- Maintain accurate up-to-date reporting on relevant KPIs.
- Work closely with our Shared Services teams, knowledge sharing, training, and escalating where necessary.
We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, and a range of benefits including flexible working hours and professional development opportunities.
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