Retail Operations Team Leader

5 days ago


Ipswich, Suffolk, United Kingdom XL CATLIN Full time
Job Description

We are seeking an experienced Operational Excellence Manager to join our team in Ipswich. This is a full-time role with a competitive salary of £45,000-£60,000 per annum.

The successful candidate will have a proven track record of managing Underwriting Assistants and supporting the Non Program Local Team members. You will provide technical advice and support while maintaining relations with Underwriting Managers for the Retail lines of business excluding P&C.

Key responsibilities include:

  • Providing support to Motor, Climate, Construction, PI, Title, and M&A colleagues
  • Managing relationships & meetings with stakeholders and handling escalations on behalf of the team
  • Maintaining accurate up-to-date reporting on relevant KPIs

You will report to the Head of Middle Office, UK. To be successful, you should have experience of commercial business in the UK and understanding of Policy documentation/Premium allocations and taxes.



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