Technical Support Specialist
2 days ago
Job Overview
We are recruiting an experienced Senior IT Support Engineer to join our team in Preston. The successful candidate will work within a fast-paced technical support environment, providing expert-level support to our customers across the region.
Key Responsibilities
- Install new solutions and address current issues at customer sites;
- Provide remote support to customers via phone, email, or online platforms;
- Collaborate with colleagues to resolve complex technical issues;
Requirements
- Bachelor's degree in Computer Science or related field;
- At least 3 years' experience in IT support with a focus on technical problem-solving;
- Proficiency in a range of technologies, including hardware and software systems;
- Excellent communication and interpersonal skills;
Benefits
- A salary range of £50,000-60,000 per annum;
- Ongoing training and development opportunities;
- A dynamic and supportive team environment;
- 25 days annual leave (excluding Bank Holidays) and a birthday day off;
About Oscar Associates Limited
We are a customer-centric, values-driven MSP that strives to deliver exceptional results through collaboration, innovation, and continuous improvement.
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