Technical Support Specialist
1 day ago
Senior IT Support Engineer
We are seeking a highly motivated and experienced Senior IT Support Engineer to join our team at Maxwell Bond in Preston. The successful candidate will be responsible for providing technical support to internal staff remotely and on-site.
This role involves delivering excellent customer service via phone, email, and in-person interactions while troubleshooting and resolving complex technical issues with client systems, networks, and applications.
The ideal candidate will have at least 4 years of experience in a similar role and a strong understanding of networking, Windows/Linux operating systems, and cloud technologies. A bachelor's degree in a related field is preferred but not required.
Benefits and Opportunities:
- Up to 32 days holiday per year
- Free car parking
- Mobile phone provided upon start date
- Peer support, training & mentoring for career progression
Key Responsibilities:
- Maintain and update internal systems and infrastructure
- Document technical solutions and create technical guides
- Troubleshoot hardware and software issues
- Stay up-to-date with industry developments and best practices
We offer a competitive salary of £35,000 per year, along with opportunities for professional development and growth. If you're a self-starter with a passion for technology and excellent communication skills, we encourage you to apply.
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