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Bar Attendant

2 months ago

Sunderland, Sunderland, United Kingdom Arena Racing Company Full time
{"Key Responsibilities": "
\tServe all customers in an efficient, professional and courteous manner at all times.
\tEnsure guests receive the highest standard of customer service at all times.
\tBe able to advise guests on all products available within the venue.
\tTo promote a happy and welcoming atmosphere within the venue.
\tTo work both alone or as part of a team being responsible ensuring that all guests needs are met to the highest possible standard.
\tMaintain stock levels and rotation within work and storage areas in order to avoid waste and assist with stocktaking.
\tEnsure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries in line with predetermined stock levels and business need.
\tTo serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
\tKeep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required – paying particular attention to Health and Safety and COSHH Guidelines.
\tEnsure all orders are dispensed and correctly recorded and authorised for billing purposes.
\tEnsure all orders are rung through the tills and payment obtained in line with prescribed procedures.
\tEnsure all tills are closed down in accordance with company procedures.
\tAdhere to and follow all licensing policies and procedures.
\tHandle cash, stock and equipment in a secure manner.
\tAct as an information point for customers.
\tRecord wastage in line with venue procedures and dispose of rubbish in line with any onsite recycling initiatives.
\tAdhere to Company policies and procedures.
\tUndertake other reasonable duties in line with business demands.", "Skills and Qualities": "
\tPrevious experience of working on a bar is essential.
\tBe smart, polite, professional and well presented at all times.
\tExcellent verbal communication and customer care skills.
\tFlexibility and adaptability.
\tDemonstrate a passion for quality service and standards.
\tStrong interpersonal skills – friendly, confident, outgoing.
\tStrong numerical and literacy skill.
\tTo work with honesty and integrity.", "About the Role": "
At Arena Racing Company, we are seeking a skilled Bar Staff to join our team.

As a Bar Staff, you will be responsible for providing exceptional customer service and ensuring that all guests receive a high-quality experience.

You will work closely with our team to maintain a clean and welcoming environment, and ensure that all orders are dispensed and recorded accurately.

If you have previous experience in a bar setting and possess excellent communication and customer service skills, we would love to hear from you.", "Company Culture": "
At Arena Racing Company, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

We welcome people from all backgrounds, ethnicities, cultures, and experiences.

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.", "Contact Information": "
If you are interested in this role, please submit your application today.", "Language": "en-US"}