Cafe Operations Manager
7 days ago
At Monocle Films, we are relaunching our London café following an exciting renovation. Multiple full-time roles are available at The Monocle Café in Marylebone. We offer a competitive salary of £20-25k per annum for the right candidate.
About Monocle FilmsWe are an independent media brand that has built a global reputation for its coverage of international affairs, design, travel, fashion and more. As a passionate and experienced hospitality professional, you will be part of a truly global team and proud of the fact that Monocle is a vital source of inspiration, analysis and ideas for our discerning global audience.
Job Description- Develop a thorough understanding of our menu items and products, preparing a range of beverages and coffees.
- Provide exceptional customer service and effectively handle any customer feedback.
- Ensure that cleanliness and hygiene standards are met, as well as correct maintenance of café equipment.
- Accurately process customer orders and payments.
- Support with planning and delivering café events.
To be successful in this role, you will need to have proven experience working as part of a busy team, providing excellent service and a welcoming environment. You will also need to be able to develop strong relationships with customers and colleagues alike.
BenefitsWe offer Allpress barista training, staff meals and coffee while on duty, discounts at the Café and The Monocle Shop, hourly rates and monthly tips.
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