Bar Team Ambassador
17 hours ago
AccorHotel is a leading hospitality company that operates a range of high-quality hotels and restaurants around the world. Our brand is built on a passion for delivering exceptional customer experiences, with a focus on simplicity, authenticity, and honesty.
Job Title: Bar Team AmbassadorWe are seeking a skilled Bar Team Ambassador to join our team at Chill#2 Cafe and Restaurant. As a key member of our team, you will be responsible for delivering an exceptional service experience to our customers, ensuring their satisfaction and loyalty.
The ideal candidate will have previous experience in similar roles, with a strong background in providing excellent customer service skills. You will be passionate about connecting with people, adept at cultivating a lively and dynamic atmosphere, and committed to growing and learning every day.
In this role, you will be responsible for:
- Welcome guests and ensure a seamless service experience
- Deliver an excellent service to our customers, ensuring quality standards are consistently met
- Maintain clean and organized working areas
- Handle guest complaints and/or remarks in a professional manner
- Comply with Food Safety regulations
- Take food and drink orders and provide support to the breakfast team
- Listen to guests' requests and strive to answer them promptly, ensuring the service provided exceeds expectations
- Demonstrate an impeccable attitude that reflects the image of AccorHotel and Chill#2 Cafe and Restaurant
- Show enthusiasm for the success of the hotel and its employees
- Possess attention to detail and a commitment to quality
- Be willing to adapt to changing situations
To succeed in this role, you will need:
- Previous experience in similar roles is highly desirable
- Friendly, approachable demeanor with excellent customer service skills
- Attention to detail and exceptional organizational skills
- Strong team player with a positive attitude
- Able to work effectively under pressure
- Flexible with working hours
- Valid right to work in the UK
We offer a comprehensive benefits package, including:
- Excellent training and opportunities for growth and development
- Employee benefit card offering discounted rates at AccorHotels worldwide
- Free bonus breaks to participating UK AccorHotels each year
- Learning programs through our Academies
- Opportunities to grow your experience and explore limitless possibilities across 5,000 hotels in over 100 countries
- Workplace pension scheme
- Meals on duty
- Uniform and dry cleaning
This is an exciting opportunity to join a dynamic team and contribute to the success of AccorHotel and Chill#2 Cafe and Restaurant. If you are passionate about delivering exceptional customer experiences and growing with our company, we encourage you to apply.
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