Reconnect Service Coordinator
5 days ago
About the Role
The Reconnect Worker plays a vital role in supporting young people and their families to prevent homelessness. Working closely with the Deputy Prevention Services Manager and the housing team at Adur and Worthing Council, you will be responsible for setting up and running our new Reconnect service.
Through offering a structured support package, including family mediation, you will help young people to return or stay in the family home. Where not appropriate, we will enable young people to rebuild support networks vital to successful independent living.
You will work collaboratively with all Depaul colleagues and services across the region, as well as with external agencies, to build and maintain a caseload of clients experiencing family difficulties and at risk of homelessness.
Key Responsibilities
- Work directly with young people aged 11-25, and their families, who are experiencing family difficulties and at risk of homelessness, providing guidance, personalised family support and one-to-one and joint party mediation if appropriate.
- Carry a caseload of 15 – 20 clients per FTE for whom you will be the named keyworker.
- Process referrals from relevant agencies to build and maintain a full caseload of clients.
- Work in partnership with young people and their families to complete risk assessments, needs assessments and change plans and outcome questionnaires to work with them towards measurable outcomes.
- Build strong working relationships with all Depaul colleagues and services across the region, as well as other relevant agencies and local authority teams, to promote the service, build effective referral routes and processes and provide holistic support to young people.
- Maintain clear, accurate and up-to-date records of all aspects of your work, in line with monitoring and evaluation processes and standard operational procedures.
- Work closely with statutory bodies and other agencies to support any relevant safeguarding procedures, advocating on behalf of young people and parents/carers when necessary.
About You
You will need to have the following skills and experience:
- Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way.
- To hold or complete a Level 4 Interpersonal Mediation Practitioner's Certificate (IMPC). Training will be provided if the candidate doesn't have the qualification, but training will have to be completed before the end of the probation period.
- Experience working independently and managing own caseload; self-motivated and able to prioritize tasks and carry out efficient organisation and administration.
- Experience carrying out risk and needs assessments and support planning for clients.
- Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families.
- High-level understanding of professional boundaries and ability to maintain impartiality.
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker, Community Support etc.
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