Sales Professional

2 weeks ago


March, Cambridgeshire, United Kingdom Cameron Clarke Associates Full time

About the Role

Are you passionate about delivering exceptional customer service and working in a fast-paced retail environment? As a Sales Advisor at Cameron Clarke Associates, you will play a key role in driving store success and helping the team achieve sales and profitability goals.

Key Responsibilities

* Greet and assist customers in finding the tools and products they need
* Process cash and card payments and handle customer inquiries
* Build rapport with customers to understand their needs and provide excellent service
* Manage customer orders, including packing and organising for collection or delivery
* Ensure the sales floor is well-merchandised, clean, and fully stocked
* Monitor inventory levels, initiate orders for low stock, and contribute to pricing and promotion strategies
* Assist with customer visits and deliveries as needed
* Work with management to maximise profits by controlling costs and optimising sales promotions
* Ensure the store environment is safe and secure, handling store administration, cash balancing, and customer safety protocols
* Collaborate with the team to resolve customer issues and escalate when necessary

What We Offer

* Yearly bonus
* Free parking
* Store discount
* 20 days holiday + bank holidays
* Government pension scheme

Requirements

* At least GCSEs in English and Maths
* Proven experience as a sales assistant with a track record of delivering great customer service
* Self-motivated, detail-oriented, and able to juggle multiple tasks efficiently
* Strong communication and interpersonal skills with the ability to build positive relationships with customers and colleagues
* Proficiency with IT systems, including Sage Accounting and Microsoft Office
* Knowledge of health and safety regulations and their application in a retail environment
* A courteous, customer-first approach to service
* Willingness to work extended hours as needed
* A positive, proactive attitude with the ability to make decisions and take initiative
* Excellent IT skills
* Enthusiastic, confident, and a strong team player
* A good understanding of tools, fixings, and the trades industry is a big plus


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