Account Handler

NFU Mutual Ely, Wisbech & March agency are currently recruiting for an Account Handler predominately based in our March office.

For over 100 years NFU Mutual have insured Britain's farming communities. Now, our customers come from all walks of life, but our ethos is the same - honesty, fairness and trust. We believe in taking the time to find products to meet their needs, inspiring trust and building relations by exceeding expectations.

The Role:

- You will be working directly with the agents. Booking client meetings and administering both personal & commercial insurance policies within specific deadlines.
- Servicing NFU Mutual’ s range of Insurance products compliantly and liaising with underwriters. Ensuring policy changes are done accurately and in a timely manner.
- Arranging engagement meetings with local farming community.
- On occasions you may be required to deal with general enquiries and policy alterations.

What we are looking for:

- People who can demonstrate the drive, energy and enthusiasm required to provide a fantastic customer experience to our existing and prospective clients.
- The ability to focus and work independently, as well as part of a team.
- Good organisational skills, with the capacity to manage a busy workload and prioritise tasks.
- Excellent attention to detail.
- Flexibility: though the role is based in our March office, you may be required to work in our other locations.
- Good people skills, communication skills, & relationship building abilities.
- Sales and customer service experience is desirable however, insurance experience is not essential.
- I.T. literacy essential with competence in Microsoft Office Suite and to be able to adapt to company systems.
- Minimum of Grade C in GCSE Maths and English (or equivalent).

Our commitment to you:

- Professional, hardworking yet supportive and friendly environment.
- To allow you to perform to your best, we will invest in your professional development and provide a comprehensive training plan.
- Starting salary depending on experience; with the opportunity to increase your salary as you progress within our business.
- 25 days holiday per annum (plus bank holidays)
- Full time Monday - Friday 9.00am to 5.00pm.

**STRICTLY NO AGENCIES, PREVIOUS APPLICANTS NEED NOT APPLY.**

**Please note that you will be employed by Godfrey, Martin, Buckland & Cade an Agent of NFU Mutual and not by NFU Mutual directly.**

**Salary**: From £23,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Life insurance

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- March, PE15 9BU: reliably commute or plan to relocate before starting work (required)

Work Location: In person