IT Support Specialist

24 hours ago


Hailsham, East Sussex, United Kingdom Office Angels Full time
Job Summary

We are seeking a skilled IT Support Specialist to join our team in Uckfield. As an integral part of the IT support team, you will provide telephone and on-site assistance to customers nationwide, resolving various software and hardware technology issues.

About the Role

This full-time position involves providing technical assistance regarding bespoke business management software systems to clients' existing customers. You will also administer basic SQL databases, install, configure, and diagnose desktop PCs and servers, manage client, server, and network security, and offer technical support for our bespoke eCommerce platform.

Key Responsibilities
  • Provide remote technical assistance to clients with their business management software systems.
  • Administer basic SQL databases.
  • Install, configure, and diagnose desktop PCs and servers.
  • Manage client, server, and network security.
  • Offer technical support for our bespoke eCommerce platform.
Requirements

To excel in this role, knowledge and experience in Microsoft client/server environments, Microsoft SQL, and networking technologies are advantageous. An IT qualification/education or previous working experience in an IT role is preferred.

What We Offer

This role offers a competitive salary range of £25,000 - £30,000 per year DOE, plus benefits including 20 days annual leave + BH, parking, pension, social team events, casual dress, and company sickness pay.


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