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Supervisor - Hourly
2 months ago
We are seeking a highly motivated and customer-focused Supervisor to join our team at Lush Group. As a Supervisor, you will play a key role in fostering a positive atmosphere on the shop floor, collaborating seamlessly with your colleagues to achieve shared goals, and cultivating an environment that encourages continuous development within your team.
You will be responsible for leading the charge in delivering exceptional customer service, managing the sales floor, and ensuring that our customers have an outstanding shopping experience. You will work closely with the store manager and other team members to achieve sales targets, manage stock levels, and maintain a clean and organized store environment.
Key Responsibilities- Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.
- Sales Floor Management: Manage the sales floor, ensuring that products are displayed attractively, and that customers are aware of our products and services.
- Team Leadership: Lead and motivate your team, providing guidance and support to ensure that they are able to deliver exceptional customer service.
- Stock Management: Manage stock levels, ensuring that products are replenished as needed, and that the store is always well-stocked.
- Store Maintenance: Maintain a clean and organized store environment, ensuring that the store is always tidy and well-presented.
- Communication: Communicate effectively with colleagues, managers, and customers, ensuring that information is shared and that everyone is aware of any issues or concerns.
- Holiday Allowance: Enjoy a generous holiday allowance, allowing you to take time off to relax and recharge.
- Product Discounts: Receive a 50% discount on Lush products and spa treatments, allowing you to enjoy our products at a discounted rate.
- Profit-Based Bonus: Earn a profit-based bonus, rewarding you for your hard work and dedication.
- Pension Scheme: Join our pension scheme, ensuring that you are financially secure for the future.
- Cycle to Work Scheme: Take advantage of our cycle to work scheme, allowing you to commute to work on your bike.
- Flexible Working: Enjoy flexible working hours, allowing you to balance your work and personal life.
