Risk Management Supervisor

1 month ago


Canterbury, Kent, United Kingdom Pandora AS Full time

Competitive Hourly Rate and Benefits

Pandora A/S is seeking a highly motivated and experienced sales floor leader to join our team. As a sales floor leader, you will be responsible for driving sales and profitability in store, while providing exceptional customer service and supporting the team in creating special memories for our customers.

  • Monitor store sales figures and achieve individual and store sales targets by using effective selling skills.
  • Handle serious complaints and escalate them to the relevant team members.
  • Build the bond between our brand and our customer by answering queries, providing exemplary service, and adapting your approach depending on individual personalities and needs.

Store Operations

  • Act as key holder for the store and ensure the relevant store opening/closure procedure is actioned.
  • Cashing up and reconciling the till systems.
  • Assist the store management with administrative duties, including recruitment and conducting investigations and disciplinary hearings if required.
  • Assisting with product and POS deliveries, unloading and storing in the correct spaces in store.
  • Operating the till system, handling financial transactions, including returns and exchanges, and anything escalated by the wider team.

Requirements

  • Prior experience with a leading brand and/or desirable consumer product retailing is preferred.
  • An ideal candidate will have proven experience in driving sales and profitability in store, a passion for driving a culture of exemplary customer service, strong communication skills, and the ability to be adaptable and flexible to changing business needs.
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values.

Why Work with Us?

  • A competitive hourly rate of pay.
  • A monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved).
  • A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality.
  • Access to our online benefits platform with plentiful retail, hospitality, and entertainment discounts.
  • Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid, and lots more.


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