Front Desk Coordinator

3 days ago


Cobham, Surrey, United Kingdom The Ivy Collection Full time

About The Ivy Collection

We are an iconic restaurant brand with a history of over 100 years and a reputation for fine-dining excellence.

Our team is searching for a confident Front Desk Coordinator to join our supportive team in one of the UK's leading restaurant brands.

Estimated Salary: £20,000 - £25,000 per annum, depending on experience.

Job Overview:

The Front Desk Coordinator will be responsible for ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. This includes offering information to our guests on the restaurant or any specials that may be on offer.

Key Responsibilities:

  • Ensure excellent communication with guests to provide a positive dining experience
  • Provide accurate information about the menu, promotions, and events
  • Collaborate with the kitchen team to relay allergen concerns quickly and accurately

About You:

You will be a positive and enthusiastic individual who wants to meet and exceed our guests' expectations. You'll have excellent English language skills and be polite, friendly, and attentive.

Benefits:

  • 50% staff discount for you and up to 3 friends when you dine in our restaurants
  • Celebrate career anniversaries with a gift voucher to dine in our restaurants
  • 'Refer a Friend' bonuses
  • Career Development and Training, including Apprenticeships
  • Free food and drinks to the same standard that we serve our guests when you are working
  • Extra holiday allowance for length of service, up to 5 extra days after 5 years
  • You can take your Birthday as a day off - Guaranteed
  • Cycle to Work Scheme
  • Access to discounts on 100s of retailers, health, entertainment, travel & more


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