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Business Development Manager

2 months ago

Thame, Oxfordshire, United Kingdom Downtown Recruitment Full time

Job Title: Account Manager

Job Summary:

Downtown Recruitment is seeking a highly skilled Account Manager to join our team. As a key member of our Operations team, you will be responsible for building and nurturing relationships with our key customer accounts, ensuring outstanding customer service and satisfaction.

Key Responsibilities:

  • Order Management: Load computer systems with accurate customer order information, including Works Order and Purchase Order placement.
  • Works Order Management: Maintain Works order dates and Enquiry files with relevant and up to date information.
  • Job Pack Creation: Create job packs to issue to production, including WO, drawings, and labels.
  • Margin Analysis: Ensure margin analysis is accurately completed for all customer orders.
  • Order Fulfillment: Ensure customer orders are fulfilled in line with agreed delivery dates.
  • Invoice Management: Ensure that all invoices are raised accurately.
  • Customer Records: Maintain customer records.
  • Quality Management: Maintain and improve quality levels within the company.
  • Administrative Support: Provide general office administration, including filing.
  • Health and Safety: Observe good Health and Safety practices.
  • Team Support: Support the Operations Department in completing any other duties as required.

Requirements:

  • Quick Learning: Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges.
  • Procedure Conduct: Ability to conduct detailed procedures in a time-constrained environment.
  • Communication Skills: Good written and verbal communication skills.
  • Time Management: Strong sense of time organization and urgency.
  • Independence and Teamwork: Able to work independently and within a team.