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Branch and Sales Support Coordinator

1 month ago

Burley, United Kingdom Stannah Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Branch and Sales Support Administrator. As a key member of our sales team, you will play a vital role in providing exceptional administration and sales support to our branch.

Key Responsibilities
  • Support the sales team in generating quotations and winning orders for repair and upgrade works to domestic and industrial lift equipment.
  • Proactively follow up with customers after generating quotations to ensure timely resolution.
  • Produce regular sales reports identifying trends, opportunities, and areas for improvement.
  • Assist colleagues in completing tenders, PQQs, and responding to a wide range of enquiries.
  • Establish and build rapport with customers to drive sales growth.
  • Process invoices and resolve any queries in a timely and efficient manner.
  • Perform general administration tasks, including filing, photocopying, scanning, and dealing with couriers and post.
Requirements
  • Previous experience working in a fast-paced office environment, ideally within a sales support capacity.
  • A good level of education, including GCSEs in English and Maths or equivalent.
  • NVQ in Administration or sales equivalent is desirable.
About Stannah

Stannah is a family-owned manufacturing and engineering company with a rich history dating back to 1867. We are a global business with a diverse range of products, including lifts, escalators, and homelifts. We pride ourselves on our commitment to innovation, safety, and customer satisfaction.

Benefits
  • Competitive salary, paid on a monthly basis.
  • Profit Share Bonus Scheme, paid to all employees every quarter.
  • 25 days holiday, plus bank holidays.
  • Holiday scheme to buy extra days' annual leave.
  • Pension Scheme, with matched contribution/salary sacrifice.
  • SimplyHealth Cash Plan, allowing you to claim towards health costs.
  • Life Assurance Scheme.
  • Long Service award scheme, with holiday benefit.
  • Company Benefits Discount Rewards Scheme.
  • Employee Assistance Programme, to support and enhance well-being.
  • Company Sick Pay.
  • Enhanced maternity and paternity provision.
  • Free parking.