Journal Operations Specialist
4 weeks ago
About the Role
The Journal Manager role at Elsevier Limited Company involves overseeing the day-to-day operational management of a portfolio of academic journals. This includes overseeing the end-to-end publication process, becoming an expert in journal workflows and processes, and a technical expert in the systems used. The successful candidate will be empowered to drive improvements on their journals by optimizing journal configuration and workflows.
Responsibilities
- Become the operational expert for your portfolio, offering a first-class, personalized service to Society partners and external customers.
- Support and work closely with key contacts responsible for the success of the journals.
- Build and maintain strong working relationships with internal and external stakeholders through trust, reliability, and expertise.
- Continuously monitor editorial and production processes, ensuring deadlines are met from submission to publication.
- Use reporting to spot trends in data and drive process improvements for maximum speed and efficiency.
Requirements
- Excellent written and verbal communication skills to build strong relationships with customers/stakeholders.
- Able to learn new systems and technical processes/workflows, and communicate technical problems to stakeholders in an understandable way.
- Thrives on autonomy, driving results and change through virtual relationships.
- Ability to work in the Exeter office one day per week.
How to Apply
Please include a cover letter detailing your interest and suitability for the role as part of the application process.
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