Journal Operations Specialist
5 days ago
About Elsevier Limited Company
We offer a competitive salary of $55,000 - $70,000 per annum.
Job Description:
In this role, you will be responsible for the operational management of academic journals. You will oversee the end-to-end publication process, becoming an expert in journal workflows and processes, and technical systems used.
You will be empowered to drive improvements by optimizing journal configuration and workflows. No scientific background is required.
You will build and maintain trust and long-term relationships with global stakeholders via emails and virtual video calls. A full training program and continued mentoring support will be provided to enable your success.
Responsibilities:
- Become the operational expert for your portfolio, offering a first-class service to Society partners and external customers.
- Support key contacts responsible for journal success, including Societies, Editors, Publishers, suppliers, and internal teams.
- Build strong working relationships through trust, reliability, and expertise.
- Continuously monitor editorial and production processes, ensuring deadlines are met from submission to publication.
- Use reporting to spot trends and drive process improvements for maximum speed and efficiency.
Requirements:
- Excellent written and verbal communication skills to build strong customer/stakeholder relationships.
- Able to learn new systems and technical processes/workflows, articulating technical problems to various stakeholders.
- Thrives on autonomy, driving results and change through virtual relationships.
- Manages deadlines, prioritizing and communicating when problems arise.
- Able to work in our Exeter office one day per week.
Benefits:
- A healthy work-life balance, with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals.
- Hybrid working style, with remote work from home and flexible hours.
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