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Head of Project Delivery

2 months ago

Victoria, United Kingdom EKIM Consulting Limited Full time
Head of Project Management Opportunity

Our client, a leading software business, is seeking an experienced Head of Project Management to drive the successful delivery of new business and migration projects. As a key member of the leadership team, you will be responsible for ensuring exceptional customer experience through implementation.

Key Responsibilities:
  • Lead a team of Project Managers and Consultants, with opportunities for growth and development.
  • Develop and implement strategies to identify and resolve potential points of weakness in the customer journey.
  • Create a scalable implementation approach to handle increased project volumes.
  • Provide detailed updates on customer satisfaction and project performance to senior management.
  • Collaborate with stakeholders to refine the customer service strategy and enhance the customer experience.
  • Lead on high-profile projects and ensure successful transition to BAU Support.
Requirements:
  • Proven experience in managing complex Cloud-based SaaS implementation projects.
  • Strong leadership skills, with the ability to motivate and grow a team.
  • Experience in a fast-growing, Private Equity-backed software business.
  • Good understanding of SaaS business processes and metrics.
  • Ability to forecast resource requirements and effectively communicate with stakeholders.
  • Excellent administration, analytical, and organisational skills.
  • MSP/PRINCE2 certification.

If you're a seasoned project management professional looking for a new challenge, please apply or forward an up-to-date copy of your CV. We look forward to hearing from you.