Client Relationship Manager

3 weeks ago


Swaffham Prior, Cambridgeshire, United Kingdom NSHI Ltd Full time

{"Key Responsibilities":["Support the onboarding of new clients and transition them from the new business team into the account management team.","Manage and provide first point of contact customer support and day-to-day running of accounts.","Deliver account and project KPIs and profit margins.","Engage with clients to understand and support their business and help grow our relationship with them.","Hold regular meetings with account and client representatives to report on delivery and support agreed KPIs and objectives.","Work with the account team and clients to identify customer opportunities and maximise revenue.","Liaise and pass potential opportunities to the Business Development team to explore.","Support the BD team in opening conversations with existing clients.","Create client invoices where necessary."]}



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