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Telecoms Technical Architect
2 months ago
Role: SC Cleared Telecoms Technical Architect – support bids
Location: Remote with occasional travel
Duration: 6 Months
Rate: Market Rates (Inside IR35)
We are seeking a highly skilled Telecoms Technical Architect to support bids to the public sector. The successful candidate will independently execute a range of workstreams in the creation of end-to-end Unified Communication and Collaboration technical designs.
Key Responsibilities:
- Capture detailed customer technical requirements and translate them to detailed solution design in accordance with design methodologies.
- Manage and recommend on the technical direction and help determine the optimum solution design for customers.
- Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap.
- Drive the improvement of design and delivery capabilities for end-to-end technical solutions.
- Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables.
- Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions.
- Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity.
- Undertake customer migration planning and implementation.
- Coordinate impact assessments and design documentation updates.
- Resolve complex solution and service issues, lead root cause analysis, troubleshooting and escalation.
Requirements:
- Comprehensive knowledge and experience of on premise and cloud unified communication technologies.
- Knowledge of communication technology architecture disciplines:
- Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP)
- Video conferencing
- Enterprise mobility (4-5G, EMM, MDM)
- PaaS, SaaS Unified and telecommunications solutions
- Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (i.e., Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto).
- Comprehensive knowledge and hands on experience in designing, configuring, testing, and commissioning complex unified communication technologies.
- Preferably have the following professional training and/or accreditations:
- Cisco technologies (CCNP Collaboration)
- Ribbon technologies (SBC-ISP)
- Blackberry technologies (BSIP)
- VMware technologies (VCP-EUC)
- Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer requirements.
- Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions.
- Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge.
Clearance: Candidates should hold active SC Clearance or be willing to undergo SC Clearance.