Hospital Support Staff

3 weeks ago


Prescot, Knowsley, United Kingdom One Retail Full time

We are seeking a dedicated and customer-focused individual to join our Patient Dining team as a Ward Hostess/Host. In this role, you will provide a warm and welcoming environment for patients, ensuring their nutritional and hydration needs are met.

Key Responsibilities:
  • Provide menus and take orders from patients, addressing dietary and allergen queries.
  • Prepare and deliver refreshments and meals for breakfast, lunch, and dinner service.
  • Clear down ward areas and wash up dirty dishes, maintaining a clean and hygienic kitchen environment.
  • Liaise with ward staff to ensure patients' needs are met in a timely manner.
  • Offer exceptional customer service, prioritizing patient satisfaction.
  • Maintain awareness of food and hygiene standards.
  • Communicate effectively with patients, visitors, and healthcare staff.
  • Work under pressure, both individually and as part of a team, with a flexible approach to meet service demands.


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