Account Director

2 weeks ago


Nottingham, Nottingham, United Kingdom Harrison Scott Associates Full time

A leading print communications company is seeking a highly skilled Account Director to manage a portfolio of accounts from brief to delivery. The successful candidate will be responsible for day-to-day account management, including purchasing physical stocks as required.

Key Responsibilities:

  • Provide exceptional customer service, including support outside of business hours for urgent client/production issues.
  • Establish, monitor, and provide feedback on standards of performance and behavior to meet client requirements.
  • Support the business objective of providing Excellent Customer Service and forming strong, long-lasting relationships with customers.

Requirements:

  • Passion for world-class customer service.
  • Experience in a Customer Services environment within the print sector.
  • Excellent customer relationship skills and a desire to support change and improve the company offering.

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