Healthcare Services Manager

3 weeks ago


Runcorn, Halton, United Kingdom Gray Healthcare Ltd Full time

At Gray Healthcare Ltd, we are seeking an experienced Community Support Manager to lead our support teams in Macclesfield and Runcorn.

About the Role

This is a highly rewarding position that requires strong leadership skills, experience in operations management, and a person-centred approach to customer service. As a Community Support Manager, you will be responsible for managing a team of Support Workers, ensuring high-quality support delivery, and driving continuous quality improvement.

Key Responsibilities
  • Provide supportive line management to approximately 20 Support Workers.
  • Develop and implement strategies to improve performance and service delivery using data analysis and innovation.
  • Ensure each service delivers outstanding support to individuals in accordance with the commissioned contract.
  • Conduct regular reviews of support plans through robust audit processes.
  • Meet all Key Performance Indicators (KPIs).
What We Offer

We offer a highly competitive salary of £32,500 per annum, company pension, professional development opportunities, 25 days annual leave, and more.

Requirements

To succeed in this role, you will need:

  • Previous experience in operations management within the Health and Social Care industry.
  • A charismatic leadership style with excellent interpersonal and communication skills.
  • A strong understanding of complex needs, disabilities, and long-term conditions.
  • An ability to work flexibly, including some night, evening, and weekend shifts.


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