Healthcare Services Manager
3 weeks ago
At Gray Healthcare Ltd, we are seeking an experienced Community Support Manager to lead our support teams in Macclesfield and Runcorn.
About the RoleThis is a highly rewarding position that requires strong leadership skills, experience in operations management, and a person-centred approach to customer service. As a Community Support Manager, you will be responsible for managing a team of Support Workers, ensuring high-quality support delivery, and driving continuous quality improvement.
Key Responsibilities- Provide supportive line management to approximately 20 Support Workers.
- Develop and implement strategies to improve performance and service delivery using data analysis and innovation.
- Ensure each service delivers outstanding support to individuals in accordance with the commissioned contract.
- Conduct regular reviews of support plans through robust audit processes.
- Meet all Key Performance Indicators (KPIs).
We offer a highly competitive salary of £32,500 per annum, company pension, professional development opportunities, 25 days annual leave, and more.
RequirementsTo succeed in this role, you will need:
- Previous experience in operations management within the Health and Social Care industry.
- A charismatic leadership style with excellent interpersonal and communication skills.
- A strong understanding of complex needs, disabilities, and long-term conditions.
- An ability to work flexibly, including some night, evening, and weekend shifts.
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