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Resource Coordinator

2 months ago

Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full time
Resource Controller Opportunity

We are working in partnership with a well-established facilities and maintenance business to find a skilled Resource Controller to join their team in Portsmouth.

Key Responsibilities:
  • Support the allocation of trade operatives, contractors, and sub-contractors to complete services and repairs within properties.
  • Schedule appointments for planned work, ensuring efficient and effective resourcing of repair appointments and materials deliveries.
  • Work closely with a team of Resource Controllers to plan ahead for future appointments and manage relationships with trades operatives and sub-contractors.
  • Organize and plan work to be completed within agreed deadlines, monitoring job management system screens to ensure timely action.
  • Ensure great customer service by capturing and feeding back issues or concerns to the Lead Resource Controller.
  • Assist with capturing key management data to understand service performance and highlight areas for improvement.
Requirements:
  • Strong communication skills and experience.
  • Ability to deal with multiple tasks, remain focused, and prioritize jobs to meet appointment times.
  • Good computer skills in MS Office.
  • Self-management and self-motivation, with a desire to solve problems and eliminate waste.
  • Proactive in identifying development needs and taking steps to overcome them.
Desirable:
  • Basic knowledge of building maintenance trades and tasks/activities.
  • Understanding of the Portsmouth City area.
  • Experience in an operational/logistical resourcing role.