Home Support Coordinator

2 days ago


Fylde, Lancashire, United Kingdom Progress Housing Group Ltd Full time

We're seeking skilled Emergency Home Responders to join Progress Housing Group Ltd's team. As an Emergency Home Responder, you'll utilize your driving expertise to deliver critical care services to vulnerable populations in need of urgent assistance at home.

Your key responsibilities will include responding promptly to emergencies, providing initial support, and ensuring the well-being of those affected. You'll also offer emotional support and reassurance to our customers, fostering a sense of safety and security during challenging times.

As a remote worker, you'll be part of a 7-day on-call roster, with each shift lasting 12 hours. This includes weekends and Bank Holidays, with a requirement to reside in the Fylde / Wyre area due to response time targets.

Why Join Us
  • Professional Development: Enjoy comprehensive training, including First Aid, emergency response, and specialized lifting equipment operation.
  • Career Advancement: Leverage this role to gain valuable experience in emergency response and develop a fulfilling career in a dynamic industry.
  • Diverse and Inclusive Environment: Join a progressive organization committed to promoting equality, inclusivity, and diversity within its workforce.

Key Qualifications

  • A valid driver's license and reliable vehicle
  • A compassionate and empathetic approach
  • Strong work ethic, reliability, and determination
  • Effective communication and crisis management skills

Compensation Package

  • £25.58 per 12-hour standby shift
  • £18.00 per callout for the first 90 minutes
  • Additional £12.65 per hour for extended callouts
  • £0.45p per mile car allowance


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