Office Operations Coordinator

5 hours ago


Horsham, West Sussex, United Kingdom TEAM Careers Full time

We are seeking an Office Operations Coordinator to join our team at TEAM Careers. As an Office Operations Coordinator, you will play a key role in ensuring our office runs smoothly and efficiently.

About the Job
  • You will onboard customers by handling contract renewals and Pre-Qualification Questionnaires with ease.
  • You will deliver outstanding service by being the friendly voice on phone, email, and live chat, offering expert advice and resolving issues seamlessly.
  • You will ace quoting & processing by tackling contract renewals, service job quotes, and engineer site reports.
  • You will be a problem-solver by handling inquiries, resolving complaints, and responding to online reviews with professionalism.
  • You will keep it organised by managing trade accounts, processing returns and refunds, and inputting orders accurately.
  • You will build relationships by nurturing strong client connections to boost satisfaction and drive success.
  • You will own the numbers by providing insightful monthly reports and assisting across departments as needed.
About the Requirements

To be successful in this role, you will need to have excellent communication skills, a proactive approach, and a passion for delivering exceptional customer service. You will also need to be proficient in using computer software and have a basic understanding of business operations.


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