Account Management Representative
1 day ago
Transforming Lives, One Customer at a Time
We are seeking a skilled Customer Service Administrator/ Customer Advisor to join our team in Tyman UK & Ireland. This role involves providing high-quality customer service to key accounts via telephone and email, achieving service targets, and identifying opportunities to enhance customer experience.
- Deliver outstanding customer experiences, meeting individual and team targets.
- Offer proactive solutions to improve customer satisfaction.
- Ensure database accuracy and up-to-date information.
About the Company:
Tyman UK & Ireland is a leading company that transforms living and working spaces through expert touch. With a global presence of over 4000 employees, we offer comprehensive training, regular safety checks, and open communication.
The Ideal Candidate:
We are looking for an experienced Customer Service Administrator/ Customer Advisor with a proven track record of success in customer account management, commercial awareness, and problem-solving skills. If you have a creative approach to delivering results and a passion for delivering exceptional customer experiences, we want to hear from you
What We Offer:
- A competitive salary of £35,000 - £45,000 per annum, depending on experience.
- 25 days holiday plus bank holidays.
- Holiday purchase scheme.
- Pension match up to 7%.
- 4 x salary life assurance.
- Enhanced maternity, paternity, adoption, and shared parental leave.
- Employee assistance programme.
- Cycle to work scheme.
- Free eye tests.
- Subsidised canteen.
- Volunteering and team building days.
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