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Account Management Representative

2 months ago

Wolverhampton, Wolverhampton, United Kingdom Tyman UK & Ireland Full time

Transforming Lives, One Customer at a Time

We are seeking a skilled Customer Service Administrator/ Customer Advisor to join our team in Tyman UK & Ireland. This role involves providing high-quality customer service to key accounts via telephone and email, achieving service targets, and identifying opportunities to enhance customer experience.

  • Deliver outstanding customer experiences, meeting individual and team targets.
  • Offer proactive solutions to improve customer satisfaction.
  • Ensure database accuracy and up-to-date information.

About the Company:

Tyman UK & Ireland is a leading company that transforms living and working spaces through expert touch. With a global presence of over 4000 employees, we offer comprehensive training, regular safety checks, and open communication.

The Ideal Candidate:

We are looking for an experienced Customer Service Administrator/ Customer Advisor with a proven track record of success in customer account management, commercial awareness, and problem-solving skills. If you have a creative approach to delivering results and a passion for delivering exceptional customer experiences, we want to hear from you

What We Offer:

  • A competitive salary of £35,000 - £45,000 per annum, depending on experience.
  • 25 days holiday plus bank holidays.
  • Holiday purchase scheme.
  • Pension match up to 7%.
  • 4 x salary life assurance.
  • Enhanced maternity, paternity, adoption, and shared parental leave.
  • Employee assistance programme.
  • Cycle to work scheme.
  • Free eye tests.
  • Subsidised canteen.
  • Volunteering and team building days.