Customer Service Representative

2 weeks ago


Hinckley, Leicestershire, United Kingdom Cineworld Cinemas Ltd Full time
Job Description:

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Cineworld Cinemas Ltd. As a key member of our team, you will be responsible for ensuring every customer has an unrivalled cinema experience.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work well under pressure in a fast-paced environment. You will be required to maintain high standards of customer service, meet and greet customers, and provide superior service in various offer areas.

Responsibilities:

  • Cash Handling: Handle cash transactions efficiently and accurately
  • Food Handling and Stock Replenishment: Prepare food and beverages, restock supplies as needed
  • Cleaning: Maintain a clean and tidy workspace, adhering to health and safety regulations
  • Heavy Lifting: Lift heavy objects, such as boxes or equipment
  • Compliance with Health and Safety Regulations: Ensure compliance with all relevant health and safety procedures
  • Increasing Sales: Promote sales and encourage customers to make purchases
  • Maintaining Standards: Uphold the highest standards of customer service and quality
  • Following Policies and Procedures: Adhere to company policies and procedures at all times
  • Dealing Face to Face with large Groups of People: Provide exceptional customer service to large groups of people

In return for your hard work and commitment, you may enjoy free movies and be eligible for the Cineworld Premiere Pass with complimentary cinema visits and discounts on food and drink.

Salary: £10.60-£11.68 per hour, dependent on age.



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