Customer Service Representative
4 days ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at a leading automotive retailer. This role will involve providing exceptional customer service, resolving queries, and ensuring seamless communication between customers, warranty companies, and repair agents.
Key Responsibilities:- Cordinate service activity between customers, warranty companies, and repair agents in an efficient and courteous manner
- Respond to customer inquiries and resolve issues promptly
- Take inbound calls and make outbound calls to maintain effective communication with customers and stakeholders
- Deal with customer complaints and concerns professionally and empathetically
- Interpret customer comments and concerns to provide accurate and helpful solutions
- Liaise with customers and keep them updated on the status of their service activities
- The successful candidate will have excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike
- Prior experience in a similar role or the motor trade industry is highly desirable
- The ideal candidate will possess strong problem-solving skills, with the ability to think critically and make sound judgments
- Able to work in a fast-paced environment, prioritizing tasks and managing time effectively
- Results-focused, with a strong commitment to delivering high levels of customer satisfaction
This role offers a competitive salary of £24,000 per annum, reflecting the importance of this position within our organization. Additionally, you will have the opportunity to develop your skills and expertise in a dynamic and forward-thinking company like Veritas Careers. If you are a motivated and customer-focused individual looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Hinckley, Leicestershire, United Kingdom Industria Personnel Services Ltd Full timeDiscover a rewarding career opportunity with Industria Personnel Services Ltd as a Customer Service Specialist. This dynamic role promises not only a fulfilling career but also the chance to make a tangible impact on customer satisfaction and company success.Key Features:Work in a fast-paced environment and be at the forefront of customer...
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Customer Service Representative
1 month ago
Hinckley, Leicestershire, United Kingdom SolviT Recruitment LTD Full timeAftersales Advisor RoleWe are seeking a highly motivated and customer service driven individual to join our team as an Aftersales Advisor.As an Aftersales Advisor, you will be responsible for handling customer enquiries, communicating with warranty companies and repair agents, and ensuring all customer expectations are met.Key Responsibilities:Deal with...
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Customer Service Representative
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Customer Service Representative
3 weeks ago
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Customer Service Representative
3 weeks ago
Hinckley, Leicestershire, United Kingdom SolviT Recruitment Ltd Full time £24,040About the RoleWe are seeking a skilled Aftersales Advisor to join our team at SolviT Recruitment Ltd. As an Aftersales Advisor, you will be responsible for delivering exceptional customer service and providing support to our clients.Key ResponsibilitiesHandle customer enquiries and provide timely responses to meet their expectations.Deal with inbound and...
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Automotive Customer Service Representative
1 month ago
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Car Sales Representative
1 month ago
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Business Development Representative
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Hinckley, Leicestershire, United Kingdom Iceland Full timeRole OverviewAs a Customer Service Ambassador for Iceland's Home Delivery operation, you will play a pivotal role in delivering exceptional customer experiences and representing our brand on the frontlines. This is an exciting opportunity to join a dynamic team where you will be responsible for safely navigating our delivery fleet, providing top-notch...
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Customer Sales Representative
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Counter Service Representative
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Customer Service Coordinator
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Sales and Customer Engagement Representative
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Customer Service Coordinator
2 weeks ago
Hinckley, Leicestershire, United Kingdom Industria Personnel Services Full timeAbout the RoleWe are seeking an experienced Customer Service Coordinator to join our dynamic team at Industria Personnel Services. As a key member of our team, you will be responsible for developing and executing effective resource and scheduling strategies.
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Customer Service Ambassador
1 month ago
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Customer Service Operations Director
7 days ago
Hinckley, Leicestershire, United Kingdom Industria Personnel Services Ltd Full time**Head of Customer Services Role Overview**Industria Personnel Services Ltd is seeking an exceptional Customer Service Operations Director to lead their customer service function and drive operational excellence. As a visionary leader, you will have the opportunity to make a significant impact, working closely with senior leadership to shape the future of...
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Customer Service and Vehicle Fitter
3 weeks ago
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Retail Customer Service Expert
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