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Academic Specialist for IT Operations

2 months ago


Leatherhead, Surrey, United Kingdom Bytes Group Full time
Job Summary

Bytes Group is seeking a highly skilled Billing Specialist to join their team. This role requires a strong understanding of Microsoft CSP and Service Fees, with a focus on accurate billing and reconciliation.

The ideal candidate will have experience with Microsoft Office Suite and be able to maintain a comprehensive system tracker. They will also collaborate with internal teams to ensure correct and timely billing.

Key Responsibilities
  • Perform monthly reconciliations of CSP and service fees.
  • Investigate discrepancies and rectify any billing inaccuracies promptly.
  • Coordinate and update procedure guides and ensure processes are fully executed within time scales.
  • Create and report on all aspects of SJP returns requests.
  • Collaborate with internal teams to ensure correct and timely billing.
  • Keep the tracker up to date with partner details, device counts and service fee information.
Qualifications

The successful candidate will have experience with Microsoft Office Suite and a strong understanding of billing and reconciliation processes. They will also be able to maintain a comprehensive system tracker and work collaboratively with internal teams.